Installation checks

Run these on the host before installation.

docker --version

Confirm Docker is installed.

docker compose version

Confirm Compose v2 is available.

docker info

Confirm the Docker engine is running.

Service diagnostics

Run these from the extracted customer kit.

docker compose ps

Show container state and health.

docker compose logs --tail=200 app

Show the latest application logs. Sanitize them before sharing.

docker compose restart app

Restart only the application service.

Use the supplied tools when available; they include product-specific checks.

./install

Install on Linux from the customer kit.

./update

Validate, back up and update on Linux.

./backup

Create a verified backup on Linux.